Cookie Policy for Ywork
Last Updated: 29 April 2025
1. What Are Cookies?
Cookies are small text files that are placed on your browser or device when you visit a website. They allow the website to recognize your device and store information about your preferences or past actions. Cookies serve various functions, such as enabling secure login, remembering user settings, and supporting interactive features.
Some cookies are essential to the functioning of the Platform, while others help us improve performance, analyze usage, or deliver targeted content and advertisements.
In addition to cookies, we may use similar technologies like web beacons, pixels, or local storage, which function similarly and fall under the scope of this Cookie Policy.
2. How We Use Cookies
We use cookies to support the secure and efficient operation of the Ywork Platform, enhance user experience, and improve our services. Cookies serve multiple purposes, depending on their type and function. These include, but are not limited to:
- Enabling secure access and authentication: Cookies help us verify your identity and maintain session integrity once you're logged in.
- Remembering user settings and preferences: Functional cookies may store language preferences, project selections, or user interface settings to streamline your experience.
- Improving Platform performance and diagnostics: We use cookies to monitor usage trends, troubleshoot issues, and ensure platform stability.
- Facilitating communication between users: Certain cookies support in-app interactions and real-time messaging.
- Providing access to integrated features: Some cookies enable connections with third party services, such as cloud storage or document editing tools.
- Delivering personalized marketing (where permitted): Advertising and targeting cookies may be used to show relevant content or promotions.
Not all cookies are used in every session or interaction. The actual cookies active during your use of the Platform may vary depending on your device, role, and the specific features you engage with.
3. Types of Cookies We Use
We categorize the cookies used on the Ywork Platform into the following types, based on their function and necessity. Each category includes both First-Party Cookies (set by us) and Third Party Cookies (set by external services we integrate with).
- Necessary Cookies: These cookies are essential for the Platform to function correctly. They enable core features such as user authentication, session security, and protection against malicious activity (e.g., CSRF attacks). Without these cookies, certain services cannot be provided.
- Functional Cookies: Functional cookies help remember user preferences and enable enhanced features such as cloud storage access, personalized settings, and efficient project management workflows. These cookies may also facilitate direct communication processes within the Platform.
- Security Cookies: These cookies reinforce the Platform's security infrastructure, preventing fraud and unauthorized access. They are used to enforce access policies, identify threats, and secure user sessions.
- Advertising/Targeting Cookies: These cookies are set by third parties, such as Google, to deliver personalized advertising and measure ad effectiveness. They may track browsing activity across different sites to build a user profile and serve relevant content.
4. Cookie Table
We maintain a table that includes the category, purpose, retention period, and whether each cookie is essential. This table is reviewed periodically and may be updated as our use evolves.
| Category | Purpose | Retention Period | Essential? |
|---|
| Advertising /Targeting | Used to deliver relevant ads and track user engagement. | Up to 1 Year | No |
| Security | Enables secure login, prevents fraud, and enforces policies. | Up to 1 Year | Yes |
| Functional | Supports platform functionality, session continuity, and user customization. | Session or up to 8 days | Some |
| Necessary | Ensures safe navigation and protection from cyber threats. | Up to 1 Year | Yes |
5. Managing Your Cookie Preferences
When you visit the Ywork Platform, you will be presented with a cookie banner that allows you to choose your preferences. You can accept all cookies, reject non-essential cookies, or customise your choices by category (e.g., Functional, Security, Advertising/Targeting, etc.).
In addition, most web browsers allow you to manage cookie settings through your browser preferences. You may choose to block or delete certain types of cookies directly from your browser, although doing so may impact the availability or functionality of some features on the Platform.
Essential cookies are necessary for the secure and proper operation of our services and cannot be disabled.
6. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our use of cookies, applicable laws, or technical developments. If we make significant changes, we will notify you by displaying a prominent message on the Platform or through other appropriate means.
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related technologies. The "Last Updated" date at the top of this document indicates when it was most recently revised.
Your continued use of the Platform following any updates constitutes your acceptance of the revised Cookie Policy.